1． 目的 . Purpose
为使公司之产品管理达到适时、适地、适质、适量、适价及不错、不坏、不乱之基本要求，防止原物料、零件、半成品、成品及可供品之损失，以确保帐物吻合及产品品质，提高保管及收发效率，并依照材料特性或客户要求给予材料适当之包装及搬运，顺利运送至客户手中。
To meet the basic requirements of being at proper time, in proper place, with proper quality, quantity and price for product management, and to avoid loss of raw materials, parts, semi-finished goods and materials provided by customers, so as to ensure product quality and that accounts match with goods, to increase keeping and receiving efficiency, and to provide packing and carrying in accordance with material property or customer requirements, so that it could be sent to customer successfully.
2． 范围 Scope
凡公司物品和客供品之搬运、储存、包装、交货均涵盖之。
It applies to carrying, stocking, packing and delivery of all goods and those goods provided by customers;
3． 参考书目 Reference:
ISO 9001:2008 Quality Management System – Requirements.
4. 定义：Definition
无。No
5． 权责：Rights & Responsibilities
1).物管部: 负责公司物品和客供品之搬运、储存及交货.
MC: Charges for carrying, stocking and shipping goods and those goods provided by customers;
2). 制造部：负责公司产品之包装.
PD: charges for packing products;
3). 客户服务部:负责与客户联系客供品之协调事宜。
CS: charges for contact with customers about those goods provided by customers;
4). 工程部：负责客供模/治具之验收、保管事宜。
ENG: charges for inspection and keeping for those toolings provided by customers;
5). 品质部：负责客供量测仪器之验收，使用及日常点检保养。
QC: charges for inspection of measuring instruments provided by customers, using and daily maintenance;
6. 程序: Procedure:
6.1.搬运: Carrying
6.1.1.执行方式: Implementation
6.1.2. 注意事项: Attention:
6.1.2.1. 人工搬运应衡量重量、姿势端正、确实紧握、小心提放，并注意四周环境, 且不遮挡视线为准。
Manual carrying should measuring weight in right gesture, and pay attention to the environment around, without affecting sight;
6.1.2.2. 堆高机、叉车: 应将重物置下方，重心往底部并在安全速度下行进; 承载高度限制以1.8米以下为原则，大宗物品需绑牢; 使用堆高机人员参照[堆高机操作说明]执行; 使用上列工具时应避开电线、水管等障碍物，作业时禁止站在堆高机下; 并严禁超载，且如视线不良时应有指挥人员协助; 厂外搬运所使用之货车应要求货运公司摆放合理，以避免碰撞或掉落。行驶时尽量使用高速公路。如行驶于一般道路时，应注意路面状况，减速慢行，以避免产品损伤。
Piling machine, fork truck: should place heavy goods below, and go down in safe speed with its gravity center towards bottom; Loading height restricted to 1.8 meters; bulk items should be firmly tied; those employees who use filing machine should refer to “ Piling machine operation instruction”; when using above toolings, they should be away from wires, water pipes, etc and people shouldn’t stand on piling machines; over loading is strictly prohibited; for those trucks used outside factory, they should require freight company to park reasonably so as to avoid collision or falling off. It’s better to go highway. And if going on general way, he or she should pay attention to road face by slowing down so as to avoid product being damaged;
6.2. 储存：Stocking
6.2.1. 储存管制：Stocking control;
6.2.1.1. 储存场所应保持清洁、干燥、通风，以避免产品受潮;
The stocking place should be clean, dry and airy, to avoid products being affected with damp.
6.2.1.2.库内禁烟火、禁止携带食物入内及任何违禁品;
Fireworks, foods and those goods prohibited are banned in warehouse.
6.2.1.3.非相关人员禁入库内，如经主管允许者需有仓储人员陪同始可进入;
Non-relevant people mustn’t come into stocking rooms, if it’s permitted by supervisors, then he or she could come into it accompanied by a warehouse employee;
6.2.1.4.货物应区分种类并标示之;
Goods should be categorized and marked;
A:物料仓库分为“物料储存区”、“待检材料区”、“退货区”、“备料区”、“可供品区”。
Material warehouse should be divided into “ Material stocking area”, “ Material to be tested area”, “rejects area”, “ Preparing material area” and “ Materials provided by customer”.
B. 成品仓库分为“成品储存区”、 “成品退货区”、“出货区”。
Finished goods warehouse should be divided into “ Finished goods stocking area”, “ Reject goods area” and “ Shipping area”;
C: 有特殊状况之货物应以流动标牌示之。
Those goods with special case(s) should be marked.
D: 原物料入库后以货架摆放为主；大宗货品（含成品）入库后以栈板式储存为主，摆放高度原则上不超过1.8米（纸箱、真空罩、成品摆放高度不在此例——可为2.5米）。
After raw materials are into warehouse, they should be placed on goods shelves; Lot goods (including finished goods) are mainly stocked in pallets, and are placed no higher than 1.8 meters (cartons and plastics packing，F/Gs could be place with 2.5 meters).
6.2.1.5. 任何物料的变更，物管需对变更前物料进行清查处理。
Any change for material, MC should check before the materials are changed;
A: 对客户要求的变更，由客服部开立“工程变更申请单”通知相关部门处理,业务须就库存状况与客人确认处理方式。
For the changes which customers require, CS will inform relevant departments by “Engineering Change Request”, and CS should confirm with customers how to deal with the inventory.
B: 对工厂内部的物料变更，工程以“工程规格变更”的形式，通知相关部门处理。工程须根据物料的库存状况，对相应变更的时效性及变更前的物料作出处理方式。
As for the material changing in our own factory, ENG will inform relevant departments by “Engineering Specification Changing”. ENG should take treatment for efficiency and the materials before changing according to stocking status;
6.2.2. 收货 Receiving goods
6.2.2.1. 原物料、零件进料时，物管部首先依厂商送货单核对Syteline系统内的采购单行信息，核对无误后，物料员清点来料,物料清点无误后,物料员需在供应商的送货单上签名并盖LED收货章.(对于主材料及贵重物料如线材、电子线、插头、PVC/PE、化学品、焊锡等，需仓库双人点收并签名)然后按『进料检验作业办法』办理进料检验。
For incoming raw materials and components, MC should check the purchasing orders with delivery orders sent by vendors, if no mistake, Warehouse peoples should check the physical with delivery orders and then they should be inspected and tested according to “Incoming Material Inspection Procedure”.
6.2.2.2. 成品进仓时物管部按『产品检验作业办法』办理。
For finished goods, it should be dealt with according to “Final Inspection Procedure”.
6.2.3. 入库：Into warehouse
6.2.3.1. 将检验合格货品清点数量后，依类别分区、标示、归位、储存以利辨别。
For the eligible goods, they should be categorized into areas, marked, and stocked so as to discriminate after counting;
6. 2.3.2 检验不合格品应另置退货区以利区分。
As for those unqualified products, they should be placed in Reject Area to distinguish;
6. 2.3.3 客户退货品应另置一区并立即挂牌，以利区分。
Customer rejects should be placed another and put on card(s) for distinguishing;
6.2.4. 原料领用: Receiving raw materials:
6.2.4.1. 由本部门列印的“领料单”，物管主管或仓库班长签核后，至仓库办理备料。
MC Departments should fill in “Material Receiving Form”, after being signed by supervisor; warehouse will prepare materials of pick list
6.2.4.2. 仓库人员依据“领料单”，将物品核发无误后调至“备料区”。
According to “Material Receiving Form”, MC could place materials to “Material Preparing Area” after checking;
6.2.4.3. 委外加工品物管部依据外发工序领料单，开具“送货单”将物品核对无误后送外加工。
For outsourcing products, MC should fill in “ Goods Delivery Form” to outside for processing according to Material Receiving Form after checking;
6.2.4.4. 所有物品发放，应有先进先出之发放原则。
For all materials, taking the principle of “ Coming first, then going out first”.
6.2.4.5. 同一批产品尽可能用同一批物料。
For the same lot of product, trying to use the same lot of materials;
6.2.5. 物料退回及补发：PD return materials to warehouse and materials reissuing;
6.2.5.1.生产发现的来料不良之原物料经生产线组长签名核实后退至仓库，仓库再填写“进料检验报告”交IQC重检
For the defect materials found in processing, after confirmed by production department leader, and then return them to Warehouse to give QC recheck.
6.2.5.2.生产报废物料经生产线组长、PQC签名确认后退至仓库，仓库搬运至废品区；报废料处理按『内控管理流程』实行
For the scrapped materials caused by processing, after confirmed by production department leader and PQC, and then return them to Warehouse to move them to scrap zone
6.2.5.3.良品经生产线组长签名核实后退至仓库，直接入库，QC免检。
For the qualified materials, after confirmed by production department leader, and then directly return them to Warehouse
6.2.5.4.生产报废和来料不良物料退仓后若需补发，补料数量不能超过生产报废数量和来料不良数量。
The reissue quantity should be the same as the quantity of defect materials or the scrapped materials
6.2.5.5.对于来料不良原物料，仓库开具退货单，并经仓库班长或以上级别人员签名核准，然后退回给供应商
For the defect materials, after confirmed by warehouse monitor or level above, and then return to vendor
6.2.5.6.若供应商将不良原物料交由我公司自行处理，仓库将该不良原物料搬运至废品区
If vender gives the defect materials to LED to process voluntarily, Warehouse should move them to scrap zone
6.2.6. 账目：Account
6.2.6.1. 库存合格物品必须建立账目来管制数据的有效性和合理性。
The account should be established for those stocking goods to control its validity and rationality;
6.2.6.2核收物品后，依相对应之入库单据，登记于账目上。
After checking and receiving, they should be registered on accounts in accordance with Into Warehouse List;
6.2.6.3发放物品后，依相对应之出库单据，登记于账目上。
After sending materials, they should also be registered on accounts;
6.2.6.4物管主管指派人员，不定期地对物品帐目数据与实物进行稽核，检查账物相符性。
MC supervisor assign people to audit account datum and practicality aperiodically, to check whether it complies with accounts;
6.2.6.5依每日稽查或阶段性盘点之确切数据，更新或调整相应之帐目。
To update or adjust accounts in accordance with daily audit datum or detailed staggered counting datum;
6.2.6.6成品登账方式是以Syteline系统报表叙述。
Register method for finished goods could be referred to Syteline system report;
6.2.7. 货品储存期限: Time limited for stocking
6.2.7.1. 线材、插头、端子、五金配件、铜/铝箔、外购品、成品、储存期限为半年，其它物料为一年。
Cable, connector, housing, metal fittings, copper/aluminum foils, outsourcing products, finished goods, time limited for stocking is half a year, other materials are for one year;
6.2.7.2. 超过储存期限之物品由物管部制作重检清单交品质部重新检验，检验合格则在物料包装的外部处依次贴上当月的QC PASSED标签，检验不合格依『不合格品管制办法』执行。
For those goods over stocking time, MC should make re-inspection list to QC for testing, and if they are ok, they could put on monthly QC PASSED labels, if not, they could be dealt with according to “ Defect Products Management Procedure”.
6.2.8. 附货品收发流程图。Attached with Goods Receiving and Sending process chart;
6.2.9. 可供品管制: Management for materials provided by customers;
6.2.9.1. 本公司客供品包括加工原料、样品、模/治具、量测仪器。
Including processing raw materials, samples, tooling, and measuring instruments;
6.2.9.2. 客供之加工原料进料时,物管部根据包装清单核收。
When those materials provided by customers, MC should check and accept according to packing list.
6.2.9.3. 客供之模/治具、由工程部验收、保管，相关内容依『模/治具管理程序』执行；如量测仪器，由品质部验收，并依『量测仪器管理程序』执行。
For toolings provided by customers, ENG charges for inspection and keeping in compliance with “Tooling Management Procedure”; for measuring instruments, QC is responsible for checking as “Measuring Management Procedure”.
6.2.9.4. 客供品进料、储存及制程阶段中，发现数量不足、损坏、遗失，则需填写“客户供应品异常联络单”交客户服务部与客户协商。
In the process of stocking and processing for materials provided by customers, if finding the quantity is not enough, breaking, or lost, then they should write “Abnormity Contact form”, and send to CS to negotiate with customers;
6.2.9.5. 客供品进料、储存及制程阶段中，若发现来料不良，客户服务部须将“进料检验报告”传真知会客户处理。
If defects found in materials provided by customers, CS should fax” Incoming Material Inspection Report” to customers for treatment;
6.2.9.6. 客供品其它运作，均参照本章相关内容执行。
Other procedures for materials provided by customer could be referred to relevant contents of this chart;
6.3.包装：Packing
6.3.1. 包装规定：Packing regulation(s)
6.3.1.1. 凡客户无特殊要求者，即以本公司一般之包装方式为之。
If no special requirement from customer, it could be done according to our own packing methods;
6.3.1.2. 凡客户有要求之特殊包装者，应请客户提供图面或说明，由工程部评估是否可行后制定规范。
If there are special requirements from customer for packing, we could ask customers to provide drawing or instruction, and ENG could evaluate whether it is feasible;
6.3.1.3. 包装材料之选择应配合原料之特性及搬运之安全性等为考量之重点。
The choosing of packing materials should match with materials property and safety of carrying;
6.3.2. 包装执行方式：Packing Implementation;
6.3.2.1. 包装用品应依工程部所制定之规格及标准，由采购部采购；如为新的规范时，应请厂商提供样品经工程部确认合格后始可采用。
Packing materials should be in compliance with the criterions and standards made by ENG and PU charges for purchasing; if it is new criterion, vendors should provide samples and after approval from ENG manager, they could be used;
6.3.2.2. 包装用品入厂后应妥善保管，避免潮湿或生锈而影响产品品质。如有上列情况产生时，应先分析原因， 如为协力厂商之因素应知会采购部处理；如为本公司保管不当之因素，应知会相关单位检讨、制定、矫正及预防措施。
After the packing materials coming into factory, they should be kept well, avoiding humidity or rustiness which would affect product quality; if any problem above happens, we should analyze first, if it is the problem of vendor, PU would handle; if it is our company’s improper keeping, then we should inform relevant departments for reviewing, and taking preventive and corrective actions;
6.3.2.3. 货品于包装前应先确认包装方式及内容物是否正确，包装外之标示是否与内容物相同。
Before packing, we should confirm whether the packing method and content are correct and whether the sign outside packing is the same as goods;
6.3.2.4. 经包装完成后之产品应按2.2.2执行。
The finished goods should be implemented as 2.2.2
6.2. 盘点：Physical Count
6.4.1. 盘点分为年终盘点和不定期盘点，并由公司统一派人员抽盘。
Count could be categorized into year-end physical count and aperiodic count, and our company appoints people to implement;
6.4.2. 每年年终会同会计师盘点。To count with accountants at the end of each year;
6.4.3. 盘点时应注意各材料上之标签是否脱落，脱落者应补齐。若发现有特殊状况，应及时向其主管呈报。
To pay attention that whether the labels on each material fall off when counting, if so, they should be complemented. If any special case, it should be reported to supervisor;
6.4.4. 盘点库存时，以实物实盘为主，核对账数为辅。
To give priority to counting in accordance with actual goods, and to take checking with accounts as supplement;
6.4.5. 盘存后如需要调整系统数据时,必须填写调整表并注明原因呈请财务部门核准。
If some datum needs to be adjusted after count, they should fill in adjusting forms and note reasons for approval from finance department;
6.3. 交货：Delivery
6.5.1. 物管部物料员根据业务之派车单核对生管之出库单，按出货日期预先将出货的货品调至“出货区”。
MC people should check PC’s Finished Goods Shipping Form with Shipping List from CS, and transfer those goods which will be shipped to “ Delivery Zone” beforehand;
6.5.2. 调至出货区之货品应以客户服务部最新版次的派车单为准，由第二方物料员核对货品订单、品名、数量、箱号，作第二次备货确认。
Those goods transferred into shipping zone should take the latest shipping list as standard, and other material worker should check orders, P/N, quantity and carton number as confirmation again:
6.5.3. 装货时，由仓库文员与出货员进行出货数据的核对，确保无误。
When loading, the warehouse clerk should check delivery datum with shipping staff to confirm whether it is correct;
6.5.4.仓库成品出货包装标准及装柜标准请参考『LED出货标准』
7.参考文件及记录表单.
Reference and recording sheets;
相关参考文件: Reference:
1). 模/治具管理程序（QP-04）Tooling Management Procedure;
2). 产品鉴别与追溯办法（QP-10）Product Discrimination and Tracing Procedure;
3). 量测仪器管理程序（QP-12）Measuring Instrument(s) Management Procedure;
4). 进料检验作业办法（QP-14）Incoming Material Inspection Procedure;
5). 产品检验作业办法（QP-15）Final Inspection Procedure;
6). 不合格品管制办法（QP-16）Non-confirming Product(s) Management Procedure
7). 堆高机操作说明 (WI-09-23) Piling Machine Operation Instruction;
相关表单: Relevant sheets;
1). 货品收发流程图…………………附件一
Goods Delivery and Receiving process chart……………Attachment One;
2). 退料/报废入仓单 ……………………… 附件二
Material returned/Discarded Form…………………………Attachment Two;
3). 存货卡………………………………附件三
Stocking card…………………………Attachment Three
4). 客户供应品异常联络单 ………… 附件四
Abnormity contact form for materials provided by customer……………Attachment Four
5). 退货单………………………………附件五
Rejects Form…………………………Attachment Five
6). 送货单………………………………附件六
Delivery Form…………………………Attachment Six
7). 领料单………………………………附件七
Material Receiving Form…………………………Attachment Seven;
8). 物料规格变更确认单………………附件八
Material Specification changing confirmation……………Attachment Eight
8.记录之保存. Records keeping
1). 退料/报废入仓单、存货卡、送货单、退货单、领料单由物管部保存一年.
Material Returned warehouse / Replacement for PD, Material(Uncontrolled by BOM) issued List, stocking forms, delivery forms, rejects forms and Material Receiving forms should be kept by MC for one year;
2). 客户供应品异常联络单由客户服务部保存至结案后三个月.
CS should keep Abnormity contact form for materials provided by customer for three months after ending the case;
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